Our Guarantee to You

18th June 2018

lifetime-warranty

Trust is essential when it comes to purchasing something and CPS Manufacturing Co is committed to offering high quality products that are backed up with an unbeatable level of customer service. To prove this to you, our seating and staging products come with an industry unique lifetime warranty to give you an extra assurance.

Our lifetime warranty reflects our confidence in the quality of our design, engineering, manufacturing process and product performance. Our products always include the hallmarks of a premium product with an emphasis on attention to detail, in-built strength and an attractive durable finish.

Here’s a brief explanation of what our lifetime warranty means to you:

CPS Manufacturing Co warrants to the original purchaser of the product that its products are free from defects in workmanship and materials.  CPS will repair or replace with comparable product, at its sole option and free of charge, any product found to be defective provided that the original purchaser promptly gives written notice of any defects to CPS together with a copy of this warranty and photographic proof of damage.

Our exclusions are as follows:

  • Normal wear and tear
  • Abuse, misuse or accident
  • Other manufacturer’s products
  • Cost of transportation of goods to and from CPS
  • Unauthorised alteration, modification or repair
  • Failure to apply, install or maintain product according to CPS instruction and guidelines
  • Variation occurring in surface materials (e.g. non colourfastness or the matching of grains, textures and colours between differing lots and samples)

To discover more about our lifetime warranty and our superb range of seating and staging products, please contact the CPS team on 01302 741888 or drop us an email here with your requirements.

From concept to completion, we’ve developed a very high degree of trust with our customers and clients since 1966.